Computer Remote Support

Few of the problems can be solved over the phone and its cheaper. Wouldn’t it be nice if you give us access and IT person will take care of it. You don’t have to unplug anything and no need to bring it to store. It’s now possible to get remote IT support from Trek PC for your home and business.

Award Winning Support

Trek PC has won numerous awards with regards to providing remote it support

Cost Effective

You don’t need to have an enterprise IT budget to get enterprise level support. Our goal is to bring enterprise level support to small-mid sized businesses.

Remote support is when our IT specialists help you fix your computer in real time over a screen sharing solution that we employ. Our technicians see the same screen you do and can quickly locate the problem and help you implement a solution – all you need is an internet connection.

Computer Remote Support is a convenient way for you to connect to us for professional assistance or computer repair. Within few minutes we can connect to your PC computer over the Internet and, with your permission, we can fix the issue you are having as while you watch. It will g enerate one time passcode and once we log off we cannot log back in without your permission.

Computer Remote Support is a great tool to solve computer issues very quickly, to update or install software, or to teach you anything on the computer. There are many services that can be provided through Remote Support.

Remote online support is safe and secure. You always have the ability to take back control of your computer at anytime. It is fast and convenient. Our services are guaranteed.

If the issue cannot be resolved remotely, you always have the an option of having one of our technicians come to your location. We are able to dispatch technicians in within a matter of hours.

We have many years experience providing businesses of all sizes with specialized IT support.We have multiple locations in the Metro Vancouver area and are able to schedule after-hours services as well.

Some benefits of Remote IT Support

Solved Remotely

More than 90% of support issues can be resolved remotely

No Delays

We start working on your issue from the moment you call

Cost Effective

Since we don’t have to spend time driving out to you we can pass on the savings

Start your Remote IT Support session right now